Last Updated: 2nd December 2025
This Privacy Policy explains how ZipyPost Tech Private Limited (“ZipyPost”, “we”, “us”, or “our”) collects, uses, stores, discloses, and protects your personal information when you access our website https://zipypost.com/ and use the services provided by us (“Services”).
By accessing or using our Services, you confirm that you have read and agreed to this Privacy Policy. If you do not agree, please discontinue using the website.
This document is an electronic record under the Information Technology Act, 2000 and applicable rules, and does not require physical or digital signatures.
1. Scope of This Privacy Policy
This Policy applies to information collected when:
You visit or use https://zipypost.com/
You communicate with us online (queries, forms, feedback, job applications, partnership requests)
You interact with our website features or digital communication
This Policy does not apply when:
You interact with ZipyPost offline
You access third-party websites or services linked on our site
You view external ads not operated by ZipyPost
We encourage users to review third-party policies before sharing personal data.
2. Information We Collect
a) Registration Information
When you sign up, contact us, or use our website, we may collect:
Name
Email address
Phone number
Address and PIN code
Age, gender, occupation
Business-related details
Service preferences
b) Payment Information
For service payments, we may collect:
Billing details
Transaction history
Payment instrument details (processed securely by payment gateways)
(ZipyPost does not store complete card or banking details.)
c) Voluntary Information
This includes information you provide through:
Feedback and reviews
Contact or query forms
Email communication
Job applications
Partnership/business inquiries
d) Cookies and Tracking Tools
We use cookies and similar technologies to:
Enhance user experience
Provide personalized content
Improve website performance
Analyse traffic and usage
Cookies may be used whether you register or not. You may disable cookies, but some functions may not work.
3. How We Use Your Information
Your information may be used for:
Operating, maintaining, and improving our Services
Personalizing user experience
Providing customer support and responding to queries
Sending notifications, updates, and service alerts
Processing payments and managing transactions
Contacting you for promotions or marketing (with opt-out option)
Preventing fraud, cyber incidents, and unauthorized activities
Legal and regulatory compliance
Analytics, research, and service enhancement
Handling job applications, onboarding, and verification
Maintaining internal records
We may also use anonymized or aggregated data for analysis and statistical insights.
4. Sharing of Your Information
ZipyPost may share your information under the following limited conditions:
a) Service Providers & Partners
With trusted third-party vendors who help in:
Payment processing
Customer support
Data storage
Technical operations
Analytics
b) Legal Compliance
We may disclose information when required:
By law, court order, or government authority
For investigation of fraud, cyber incidents, or criminal activity
For identity verification or regulatory obligations
c) Internal Use
Within ZipyPost Tech Private Limited or its affiliated entities for processing under strict confidentiality.
d) Business Transactions
If ZipyPost undergoes merger, acquisition, reorganization, or sale of assets, user data may be transferred as part of the business.
We never sell your personal information.
5. Information Security
We follow industry-accepted measures to protect your data, including:
Encryption
Restricted access controls
Regular security monitoring and audits
However:
No online system can guarantee 100% protection
Internet transmission carries inherent risks
Users are responsible for keeping login credentials secure
ZipyPost is not liable for unauthorized access caused by circumstances beyond reasonable control.
6. Your Rights & Choices
You may:
Access and update your personal information
Request correction of inaccurate details
Opt-out of marketing communication
Raise concerns about data handling
To exercise these rights, contact:
Email: support@zipypost.com
Address: Plot 1SP, Sec 27, Golf Course Rd, Sector 27, Gurugram, Haryana 122009
7. Data Retention
We retain your information:
As long as your account is active
As required by applicable laws
As necessary for fraud prevention, legal claims, or dispute resolution
We may keep anonymized data indefinitely for analytics and research.
8. Severability
If any part of this Privacy Policy is found unlawful or unenforceable, other sections will remain valid.
Any unenforceable portion will be considered deleted without affecting the remainder.
9. Jurisdiction
All matters related to this Privacy Policy are governed by the laws of India.
Exclusive jurisdiction lies with the courts of Gurugram, Haryana.
10. External Links
Our website may contain links to third-party platforms. ZipyPost is not responsible for their content or privacy practices.
Users should read their policies before using those services.
11. Changes to This Privacy Policy
We may modify or update this Privacy Policy to reflect:
Changes in legal requirements
New features or services
Operational or technological changes
We recommend reviewing this page periodically.
12. Grievance Officer
As required under the Information Technology Act, 2000, the details of our Grievance Officer are:
Name: Gautam Pratyush
Email: support@zipypost.com
Address: Plot 1SP, Sec 27, Golf Course Rd, Sector 27, Gurugram, Haryana 122009
Support Hours: Mon–Sat, 10 AM – 6 PM
13. Consent
By accessing or using https://zipypost.com/, you voluntarily consent to the terms of this Privacy Policy.
If you do not agree, please stop using the website immediately.